Privacy Policy
Effective Date: November 2025
154 Leinster Road, Merivale, Christchurch 8014 | navabeautysalon.nz@gmail.com | +64 22 522 6282
At Nava Beauty Salon, your trust matters to us. We respect your privacy and are committed to protecting your personal information in line with the New Zealand Privacy Act 2020. This policy explains how we collect, use, and store your information when you visit our website, book appointments, or purchase products.
We may collect the following details from you:
- Personal information: name, phone number, email address, and booking details.
- Payment information: handled securely through Stripe (for product orders) and Fresha (for salon bookings).
- Service history & preferences: to personalise your experience and improve our offerings.
- Marketing information: if you choose to subscribe to updates or promotions.
Technical information: IP address, browser type, and cookies used on our WordPress site (for site analytics and experience improvement).
We use your information to:
- Confirm and manage bookings and payments.
- Deliver products and services you’ve purchased.
- Send appointment reminders, confirmations, and occasional promotions (only if you’ve opted in).
- Improve our website and service experience using analytics tools (e.g., Google Analytics and Meta Pixel).
- Respond to customer enquiries and feedback.
We never sell or rent your personal details to third parties.
Our WordPress website uses cookies to enhance your browsing experience and analyse visitor activity. You can adjust your cookie settings anytime in your browser.
Analytics data is collected anonymously and helps us understand which services and pages our clients are most interested in.
We partner with trusted third parties who comply with New Zealand privacy laws:
- Fresha – for appointment bookings and deposits.
- Stripe – for secure product payments.
Courier services (NZ Post) – for product deliveries.
These providers only receive the information necessary to complete your booking, payment, or delivery.
If you join our mailing list or follow us on social media, you may receive news about new treatments, offers, or events. You can unsubscribe at any time through the link in our emails or by contacting us directly.
Under the NZ Privacy Act 2020, you have the right to:
- Access the personal information we hold about you.
- Request corrections if your information is inaccurate.
- Withdraw consent for marketing communications.
To exercise these rights, please email us at navabeautysalon.nz@gmail.com
We use secure systems and password-protected platforms to store your information. Access is limited to authorised staff only. Online payments are encrypted and processed by Fresha and Stripe we never store full card details.
This policy may be updated from time to time to reflect website or service changes. The latest version will always be available on our website.
If you have any questions or privacy concerns, please contact:
navabeautysalon.nz@gmail.com
Nava Beauty Salon, 154 Leinster Road, Merivale, Christchurch 8014